Van Zolch Candles

Van Zolch Candles stands behind the products we offer. If you're in any way to satisfied with your order, we will do everything we can to make it right. 

DAMAGED PRODUCT RETURN: 

If your product is damaged or defective we will happily refund 100% of the purchase price and pay the return shipping for products ordered within the past 30 days. 

UNWANTED PRODUCTS: 

Maybe you ordered the wrong item or you simply don't want it anymore. In this case, we refund the full value of the product if unused and ordered within the past 30 days. You simply pay the return shipping cost. Please note that products need to be unused and unbroken to be eligible for a refund. 

Please submit a return or report a damaged or defective product

to vanzolchcandles@gmail.com